In order to always be in integrity we need check points. Here is how we do it in Typemock. It might remind many of you of Scrum, and I see Scrum as very close to integrity, but while Scrum focuses on product development, integrity management focuses on the people and empowering the team.
Monthly Goals
At the beginning of each month each manager sets up monthly goal(s) for his team. For example:
- Create web site new design
- Contact 50 more consultants
- Complete Isolator for SharePoint.
These are Goals and not Tasks, so they do not necessarily have to be in our control.
These goals are then communicated to each team, and now the team has to break these goals to controllable actions
Weekly Meetings.
The weekly meetings are the heartbeat of the company.
All teams including the management team have a weekly integrity meeting.
In this meeting we have a few rounds where each member is approached in turn.
Round 1:
a. Talk about the Integrity. Are we in Integrity? Did we do what we intended, or changed what we said we will do?
b. Talk about success, dilemmas and how they where solved.
Round 2:
Each team member is asked: “What are you going to do this week, to help the team reach the monthly goal?”, each team member decides and commits to what he or his team intends to do the following week.
If someone finds that some action is missing or that they need resources from another member, this is the time to bring it up and see if a college can commit to helping.
As managers of the meeting we don’t tell anyone what to do, we can bring up a topic that no one picked up and ask if anyone thinks that it is something that will bring the company to its goals. If it is important enough, someone will commit to it (he will probably remove other actions in order to be able to do it)
Remember: You only say or commit to measurable actions that are in your control
Round 3:
The Clearing (I will write about this in another post).
Daily Standup – Morning
Each team has a daily integrity Standup.
In this meeting each team member is approached once.
Each member must commit to what he intends to do on that day, in order to complete his weekly tasks.
As a manager, we must make sure that the actions will help reach our weekly goals, are measurable and that the team player chose actions that are under his control.
A good way to make sure of this is to ask:
”What do you need to complete these tasks?”
If someone finds that some action is missing or that they need resources from another member, this is the time to bring it up and see if a college can commit to helping.
Daily Standup – Evening
In the evening meeting we have 2 rounds.
Round 1:
a. Talk about the Integrity. Are we in Integrity? Did we do what we intended, or said that we changed it.
b. Talk about success, dilemmas and how they where solved.
c. If we are not in Integrity and we cannot solve this ourselves, this is the time that the team needs to recommit its weekly commitments to stay in integrity.
Round 2:
The Clearing.