Break down tasks to controllable actions

Breaking down a task to controllable actions is a talent that I had image to learn. It is not complicated and it is a pillar stone of Management by Integrity

Lets take an example task: recruiting a new developer.

Before I use integrity management, I saw this task as a goal: get a new developer on board. The task is not complete until a developer is actually recruited.

Here is what happened.
I went through 30 resumes and become discouraged by the fact that I found only 3 developers and that only 1 answered the phone. I felt under pressure as I want to complete this task and go on with other (more important) things. I would then either become sloppy and recruit the first developer that I met or just let the task fade and not recruit anyone – Both are bad outcomes.

Using integrity management, I understand that completing the task is not something that is in my control – as the developer always has the final choice of coming to work in Typemock (which is a great place to work)

What is in my control is to look at 10 resumes a day.

There is a logic. Out of 10 resumes, 1 would probably be fit for an interview and 1 in 5 interviews will be good enough to offer a job. So 50 resumes will lead to 1 offer. I like to give 3 offers so that 1 would sign up. So I can complete this task after 150 resumes. i.e. in 15 days.

So my weekly actions are to review 50 resumes, this means 10 resumes each day. This is quite possible as it takes ~3 minutes per resume, so it will take me half an hour to complete. I said it, I intend to do it and actually do review the resumes. What is most exciting is the feeling of accomplishment at the end of the day when I get to tick off that task in worksheet: I reviewed 10 resumes! on some days these can lead to 3 phone calls, and on others to no phone calls at all. Either way it is ok, as I am still in integrity!

There is a huge difference between feeling accomplishment  (integrity management) to discouragement (goal oriented management)!
Guess what? After 2 weeks I went through 100 resumes and interviewed 5 developers, I felt really encouraged, enough to look through another 100 resumes, and get the best developer on board. 

Using the same technique - I break down every task (goal) to actions that are in my control! This leads to great success. It makes it clear that it is only up to me to perform these actions, there are no excuses!

Quiz: How do you deal with not having 10 new resumes each day?

1 March 2009 | Management for Geeks | Comments | Print This Post

2 Responses to “Break down tasks to controllable actions”

  1. 1 Eli Lopian’s Blog (TypeMock) » Blog Archive » Being Result Driven can Backlash 8 March 2009 @ 5:23 pm

    […] Here is how change the goal to action driven and celebrate integrity. In order to sell Agile consulting, I will have to call 75 customers, I will probably talk to 10 and 1 will want my help. So if I call 15 customers a day and finish this in a week. That means 3 customers an hour for 5 hours every day. Very doable. (Note I use the controllable breakdown technique) […]

  2. 2 Development and Integrity Management by Eli Lopian » The difference between GTD and Integrity 26 March 2009 @ 10:21 am

    […] In GTD, we need a place (bucket) to dump all of our tasks. In Integrity, we start with the monthly goals and find the controllable actions we start with the end in mind and leave out everything else. […]

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